Smart Wires' Data Privacy Commitment

Smart Wires Inc. and its affiliates (collectively “Smart Wires”, “we”, “our” and “us) are fully committed to achieving compliance with all data privacy laws from around the globe. Data privacy is at the core of our business at Smart Wires.

Smart Wires’ Personal Data protection practices comply with the General Data Protection Regulation (GDPR), which is designed to standardize data privacy laws across Europe, to protect and empower all EU citizens’ data privacy, and to reshape the way organizations across the region approach data privacy. Further information on the GDPR can be found here.

In this Privacy Policy we outline the types of Personal Data that we collect, how we use this Personal Data, and how you can contact us in relation to our data protection practices.

What is Personal Data?

Personal Data is any information relating to an identified or identifiable natural person (“Data Subject”) that can be used to directly or indirectly identify the person. Personal Data can include, among other things, a Data Subject’s name, photo, email address, posts on social networking websites, or medical information.

What Personal Data does Smart Wires collect and how is it used?

We collect certain contact information that constitutes Personal Data from visitors to our website. We collect only the contact information we need, and use it only, for our legitimate business purposes, such as authentication, account management, technical support, and sales and marketing. All users who share their Personal Data with Smart Wires will always be asked to acknowledge and agree to share their information with us.

When someone fills out a form on our website to request a meeting, submit a resume, register for a webinar, or proactively provide us with other personal information, we collect the information provided. For example, if you want to subscribe to our quarterly newsletter, a form appears requesting your first name, last name, and email address. In other circumstances, such as when you complete a form to schedule time to meet with a Smart Wires representative at a conference, we may ask you to provide other information, which may include your name, company name, email, and phone number. 

In addition, your device automatically provides certain information to us so we can respond and customize our response to you. This information generally includes technical information about your computer, such as your IP address or other device identifier and operating system version. It may also include usage information and information associated with your interaction with Smart Wires.

We share Personal Data with a limited number of trusted third parties – primarily affiliated entities and service providers – without offering an opportunity to opt out. These service providers provide us with services such as website hosting, data analysis, and information technology. Smart Wires requires that these trusted third parties who have access to Personal Data within the scope of this Privacy Policy comply with the requirements of the GDPR.  We will never sell trade or transmit your information to unaffiliated third parties or marketers.

How does Smart Wires protect Personal Data?

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into account the nature of the Personal Data and the risks involved in processing that information. In line with our culture of continuous improvement, we are regularly enhancing and evolving our security platforms, procedures, and methods to better protect our users’ information and anonymity in the U.S., Europe, and globally.

Smart Wires keeps your Personal Data only for as long as necessary to accomplish legitimate or essential business purposes. Upon your request we will delete or anonymize your Personal Data so that you can no longer be identified, unless the law authorizes or compels us to keep certain personal data.

Changes to our Privacy Policy

Smart Wires regularly reviews and updates our Privacy Policy in accordance with changes to our Personal Data practices and applicable laws. We will update this page with any future changes and the last updated date will be visible at the bottom of the page. 

What resources are available if I have further questions about Smart Wires’ Personal Data practices?

For more information about Smart Wires Privacy Policy, and to access, correct, delete, or submit a complaint about Personal Data that we maintain about you, please contact us on data.privacy@smartwires.com or write to this address:

Smart Wires Inc.

3292 Whipple Road

Union City, CA 94587

Attention: Legal

We may limit or deny access to Personal Data if providing such access is unreasonably burdensome, expensive under the circumstances, or as otherwise permitted by the GDPR. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with the GDPR.

Last updated: 31 July 2020