Quality Policy

Smart Wires will endeavor to continuously deliver an exceptional customer experience through the outstanding quality of our products and services. We will achieve this by:

  • Attracting, developing, and retaining talented employees with a quality mindset.
  • Developing, maintaining, and improving standards across the Smart Wires operating system.
  • Understanding every customer touch point and ensuring Smart Wires provides a positive experience in
    every interaction.
  • Establishing Total Quality Management system to guide our business and processes to continually improve
    and exceed our quality objectives.
  • Strengthening supply chain quality with effective management, supplier commitment, and improvement
    tools.
  • Investing in product development and introduction with relevant expertise, process, testing, and
    performance that exceeds customer expectations.