Quality Policy
Smart Wires will endeavor to continuously deliver an exceptional customer experience through the outstanding quality of our products and services. We will achieve this by:
- Attracting, developing, and retaining talented employees with a quality mindset.
- Developing, maintaining, and improving standards across the Smart Wires operating system.
- Understanding every customer touch point and ensuring Smart Wires provides a positive experience in
every interaction. - Establishing Total Quality Management system to guide our business and processes to continually improve
and exceed our quality objectives. - Strengthening supply chain quality with effective management, supplier commitment, and improvement
tools. - Investing in product development and introduction with relevant expertise, process, testing, and
performance that exceeds customer expectations.
